You need to obtain a referral for all IUD and subdermal implant procedures.Print off the form below and have your doctor fill it out and fax it to our clinic. If you do not have a doctor, you can obtain the referral from a doctor or nurse practitioner at your nearest walk-in clinic or online from any virtual care platform.
We are so pleased to see clients in the clinic for treatment again. Keeping everyone safe is our number one priority. These are the steps we have put in place to do so:
Only patients are to attend appointments. Please have your ride or family members wait in their vehicles.
Arrange for childcare ahead of time as children are not permitted to accompany you for your appointment. The appointment will last about an hour.
Please arrive ten minutes before your appointment time. Wait outside to be assisted with our clinic entry protocol and be directed to your treatment room. We do not offer drop-in services, and doors will remain locked until our staff greet you.
You must be wearing a medical grade mask and use our hand sanitization station before entering. If necessary, masks will be provided.
Once you come into the office you will be asked to complete intake and consent forms Please bring your own pen.
We will obtain a urine sample, as well as take your vital signs including weight, height and blood pressure.
Payment for IUDs or subdermal implants is with debit or credit card only.
We do not accept cash payment at this time (please call us in advance if you need to make special arrangements for this).
Staff will be wearing PPE while in the clinic. There will be additional safety measures if client masks need to be removed for a service. Client masks will remain on during conversations with practitioners and for all non-facial services.
There will be no more than three clients in the clinic at any time, allowing for physical distancing and sterilization of alternating treatment rooms and high touch areas. No staff or client will be granted access to the clinic with a fever, cough, runny nose, sore throat or has difficulty breathing currently or within the past two weeks. If you have been in contact with a COVID positive case or a person under investigation for COVID, or travelled out of the country or out of BC within two weeks from your scheduled appointment, notify the clinic by phone.
There will be no charge for last-minute cancellations due to any COVID-19 symptoms or high-risk exposure to someone with COVID-19.
Call to confirm your appointment one week prior. Unconfirmed appointments will be cancelled.
All IUDs (Copper IUDs, Mirena and Kyleena LNG IUS) and Nexplanon Implants are available at the clinic for purchase. We recommend that you do not fill your prescription for your IUD or Nexplanon before the appointment. In our experience, following a consultation with Dr Gerber, you may opt for a different IUD or method, such as the Nexplanon subdermal implant.
For IUD insertions, take 400mg-600mg of ibuprofen of Tylenol one hour before your appointment. Arrange for a ride home if you are sensitive to procedures.
When you are having your IUD inserted or removed, it is essential to avoid unprotected intercourse seven days before your appointment.
Arrive ten minutes early with your Care Card and a piece of ID.
If you are not fluent in English, you must bring a translator. Notify us in advance if you require a translator to be present for your appointment.
Before your appointment, refer to our website for additional information about IUDs including pre and post-insertion instructions or the Nexplanon subdermal implant.
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We require a minimum of 3 full business day notice to change or cancel an appointment. Missed appointments or late cancellations are subject to an administrative fee to prevent last-minute cancellations and changes to our schedule that impact other patients. Any fees must be paid before rebooking. If you have COVID-19 symptoms, please advise us before your appointment, and we will reschedule you with no fee.